Delivery & Returns Policy
Free Shipping
For the month of May we're offering free shipping to anywhere in the USA and Canada. Use promo code STUCKATHOME at checkout. The purchaser is responsible for all duty and tax charges for shipments to Canada.
Delivery:
Delivery between 2 - 3 weeks via UPS
Our products are shipped from the United States. All orders outside of the United States may incur duties and taxes during shipping. The recipient will be responsible for the duty and tax charges.
Ultimate Sports Fans E- Commerce Return Policy for Residential Products
This policy applies to product purchased directly from our websites.
If there is nothing wrong with the craftsmanship of your fan but you would like to return it, no problem. You can initiate your return and print your return label up above.
- Within 45 days of purchase date
- Fan and all its components should be in their original, un-installed condition and returned in original packaging
- We will refund your full purchase price, plus taxes when we receive the returned fan.
- We will not refund the original shipping and handling charges (unless we actually shipped you the wrong product). However, we will get in touch with you to simplify the return of the fan and arrange collection free of charge.
In the unlikely and rare case that your fan is damaged or defective, please do NOT return the fan. Instead email info@ultimatehockeyfans.com and our Support team will resolve the problem with replacement parts or a replacement fan. We do not issue a refund to your credit card.
Any item that is received incorrectly or defective will require picture verification before the return process is started within the 30 day warranty period, please contact us here at info@ultimatehockeyfans.com